19 Sep, 2022

Where can my patients make payments to Personalis? 

Patients can make a payment using one of the following methods:  • We accept personal checks, money orders, and all major credit cards.  • Your patient may make payments online by visiting Bill Pay.  • Patients can also submit credit card payments over the phone by calling +1 (855) 373-7974.  • Patients may mail a [...]

19 Sep, 2022

Do you offer financial assistance? 

Yes, our NeXT Access financial assistance program is available to qualifying patients. To determine if patients qualify for NeXT Access, patients may contact Patient Billing Services at +1 (855) 373-7974. They can also complete our Financial Assistance Application and send it to us via:  Email: [email protected]  Fax: +1 (650) 469-0622  Mail: Personalis at 1330 O’Brien [...]

19 Sep, 2022

What insurances do you accept? 

We accept all health insurance plans. If we are out-of-network with your patient’s health insurance company, we will apply their in-network benefits to their out-of-pocket costs. We also accept self-pay. 

19 Sep, 2022

 How is the NeXT Dx test performed? 

The NeXT Dx test utilizes DNA isolated from a patient’s tumor tissue and matched normal tissue to perform whole exome analysis and RNA isolated from a patient’s tumor tissue to perform transcriptome analysis. The clinical report includes SNVs, indels, CNAs, MSI and TMB results derived from DNA analysis and fusion results derived from RNA analysis. 

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